Frequently Asked Questions »

Support »

• How do I open a new support ticket? »

  If you are currently experiencing an issue, please let us know via our contact page.

• How can I check on the status of Stottsan's infrastructure? »

  In the event of service degradation or a complete outage, we will provide communication via our Status page. We will keep updating this site as information is available, until service is completely restored.

  If you'd like to receive regular status updates, you may sign up for our Status RSS feed.

• How do I configure my email client to work with your mail servers? »

  If you are a Shared Hosting customer, you may use the following guide to configure your email client.